Please note that this information is regularly updated as per the current government guidelines.

Since guidelines and directives in response to COVID-19 can change quickly as the situation evolves, we strongly recommend that you follow the directives given by public health authorities and we invite you to regularly check with official sources for the most up-to-date information before planning or undertaking any travels in the upcoming weeks.

Getting to the Îles de la Madeleine by Ferry

It is now possible to make new reservations, as well as changes on existing ones. Reservations can only be made by phone, and the name of all travellers must be given. For enquiries and/or reservations, contact CTMA's Customer Service at 1-888-986-3278 or 418-986-3278.

As CTMA Ferry is experiencing unusually high call volumes, the waiting time to speak with an agent may be longer than usual. If the line is busy, please call again later. *Note that the online booking system is suspended indefinitely.

For information about the procedures and services on board, please check the COVID-19 page on CTMA Ferry's website.

Tips for crossing New Brunswick and Prince Edward Island's borders

• You can get to New Brunswick via one of the following regions: Dégelis or Pointe-à-la-Croix. In either case, plan for delays at both checkpoints. Carry all the required paperwork with you and keep them handy. The three documents needed are:
  • a completed Mandatory Self-Declaration form (in both English AND French). *Note that you can use one form per family living at the same address;
  • your CTMA ferry reservation (return trip); and
  • a proof of lodging in a tourist or family type of accommodation (e.g. a letter or email including your name and the address of where you will stay on the Islands).

For New-Brunswick, each traveller must:

• Register online or, if you do not have access to internet, by phone at 1-833-948-2800
• Get registration documents from the Government of New Brunswick
• Bring ID, registration and supporting documents when you arrive
• Provide your registration number when you arrive in New Brunswick

For Prince Edward Island, no registration is required at this time. However, there may be changes in the coming days. The checkpoint is set up at the entrance of the island, right after the Confederation Bridge. Once again, have your documents handy. If you do not carry all the required paperwork, the local authorities might turn you away. You would then be forced to drive back on the bridge and pay the associated fees.

Tips for the drive

Given how fast decisions and instructions can evolve during the COVID-19 pandemic, please check for updates BEFORE hitting the road.

• Print your Mandatory Self-Declaration form in both English and French. Fill up one of the two copies (English or French). *Note that you can use one form per family living at the same address.
• A few days before your departure, sign up to receive CTMA's notifications regarding possible changes to the ferry schedule.
• Prepare all you need for the road (i.e. water, snacks and meals).
• Don't forget to adjust your watch when entering New Brunswick by adding an extra hour (as the Atlantic Time Zone begins there).
• If you cannot drive all the way to Souris in one go, we recommend booking an accommodation before entering New Brunswick in one of the following regions: Dégelis or Pointe-à-la-Croix. Sleeping in either region will reduce night time driving.
  • 720 km between Dégelis (QC) and Souris (PEI)
  • 520 km between Pointe-à-la-Croix (QC) and Souris (PEI)
• Plan for possible delays at both checkpoints.

Follow the guidelines of the two provinces:

• In New Brunswick, stop only for gas. If you do need to enter somewhere, wear a mask.
• In Prince Edward Island, go straight to the Ferry Terminal in Souris. Once again, wear a mask if you do need to fuel up your vehicle. 
• Although the government of Prince Edward Island does not recommend it, if you have to stop for the night, go directly to your accommodations (one night only) and wear a mask. Do not leave your accommodations unless necessary, such as to seek medical advice. Do not visit friends, family or have visitors at your accommodation. Do not go to restaurants, stores, banks or public places
  where you would need to be in close contact with others.

In sum, just be prepared! The road might seem long, but with good tunes—and a bag of chips!—it's really not that bad. Oh, and don't forget your bathing suit ... our beautiful beaches await you! Have a nice stay!

Accessing the Îles de la Madeleine by Plane

No pre-travel authorization is required to travel to the Îles de la Madeleine by plane. 

Following the announcement of the regional Public Health and the CISSS des Îles made on May 20th regarding the progressive limit of reception of visitors on the archipelago during summer, we recommend you to contact the airline companies directly or your travel agency for more information.

All means are good for access "Les Îles". Here you will find all the necessary information for planning your trip to the archipelago.

Whether you arrive by plane or boat, remember that there are different ways to get around at your destination, refer to the section Discover the Islands and specifically subsection Moving around for more information.

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  Ferry
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  Cruises
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  Airplane