Only members in good standing of Tourisme Îles de la Madeleine are listed on the Internet site. Look for the Tourisme Îles de la Madeleine LOGO: it is your guarantee that the regional businesses so identified are reliable and safe. At the same time, you will be supporting our members who comply with the laws and regulations governing their sector of activity, for example : Tourisme Québec accreditation and classification for accommodations, licensing by the Quebec Transport Commission for carriers, both on land and sea, etc.). This will help you avoid any unpleasant surprises.

If you are looking for an organization, accommodations or other tourist services offering products on the Îles de la Madeleine, and you do not find it on this site, we suggest that you be very careful and that you check to be sure that the organization in question does indeed have all the required licenses and accreditations. If you do find any business on this site, there is no need to carry out this check.

For further information, please contact us at:

Member Advantages and Privileges

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Members have rights, obligations and privileges under the law and the present general regulations, specifically:

Member-Partner:

• Right to vote at the AGM;
• Receives the association's information bulletin;
• Is considered a friend of the industry and a valued partner.

Regular Member:

• Right to vote at the AGM;
• Right to display publicity pamphlets at the ATR office;
• Right to one free listing on the Tourisme Îles de la Madeleine web site with Intranet access for updating his information and creating a hyperlink to his/her own site;
• Right to one free listing in the official Tourist guide;
• Is offered the chance to purchase advertising space in the official Tourist Guide;
• Is offered that chance to participate in Tourisme Îles de la Madeleine promotional activities (salons, press tours, distribution of pamphlets in tourist information centres, etc.);
• Is offered the chance to take advantage of co-op support in placing his advertisements;
• Is offered the chance to associate itself with Québec Maritime;
• Is offered the chance to participate in the Grands Prix du Tourisme du Québec contest;
• Is offered the chance to participate in signage programs from Tourisme Quebec;
• Receives the association's information bulletin.

Code of Ethics for members of Tourisme Îles de la Madeleine

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All members of Tourisme Îles de la Madeleine subscribe to our code of ethics. This code identifies the values and obligations of each member of Tourisme Îles de la Madeleine as regards the milieu in which he works and the individuals receiving the service or participating in tourism-related activities in the Îles de la Madeleine.

See the Code of Ethics PDF 22 Kb (French only)

Code governing procedures and code of ethics applicable to complaints

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Tourisme Îles de la Madeleine has adopted specific procedures for dealing with complaints. This code allows us to respond to complaints expressed by visitors and to improve services being offered.

See Code governing procedures and code of ethics applicable to complaints PDF 29 Kb (French only)