All members of Tourisme Îles de la Madeleine subscribe to our code of ethics. This code identifies the values and obligations of each member of Tourisme Îles de la Madeleine as regards the milieu in which he works and the individuals receiving the service or participating in tourism-related activities in the Îles de la Madeleine.
Code of Ethics for members of Tourisme Îles de la Madeleine
(300 Ko)
Tourisme Îles de la Madeleine has adopted specific procedures for dealing with complaints. This code allows us to respond to complaints expressed by visitors and to improve services being offered.
Code governing procedures and code of ethics applicable to complaints
(289 Ko)
May 16, 2012
TOURISM ENTERPRISES ARE FRONT AND CENTRE AT THE 2012 EDITION OF THE GALA DES ÉLOIZES
Tourisme Îles de la Madeleine wishes to extend congratulations to its members who were recently honoured at the Gala des Éloizes held on May 12. This[...]
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May 10, 2012
Montreal-Iles de la Madeleine Cruise: The Best Way to Connect with the Islands
For ten years now, CTMA has been offering the one and only cruise to the Îles de la Madeleine from Montreal. Unlike other means of access, a cruise is[...]
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March 22, 2012
GRANDS PRIX DU TOURISME QUÉBÉCOIS 2012, Regional edition of Îles de la Madeleine
Tourisme Îles de la Madeleine has announced the winners of the 2012 edition of the Grands Prix du tourisme québécois. The event served to highlight t[...]
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128 chemin principal, Cap-aux-Meules
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